Shipping Policy
Shipping Policy
No matter where you are in the world, we are committed to providing you with reliable shipping options and a smooth delivery experience. We serve customers worldwide every day and strive to offer the highest level of service.
Estimated delivery time: Orders typically arrive within 2–3 weeks after payment, subject to processing and transit times described below.
A. Order Processing & Delivery Time
- Processing time: 3–7 business days
- Delivery time: 10–15 business days
Please note that during peak seasons, major holidays, or due to customs clearance and local carrier delays, delivery times may be extended.
B. Shipping Method
We ship from the nearest available warehouse or partner depot whenever possible. In some cases, your order may be shipped directly from the manufacturer’s warehouse to ensure availability and efficiency.
All orders are delivered via home delivery to the address provided at checkout.
C. Shipping Costs
- Europe: Free shipping
- United States: Flat rate shipping fee of USD $9
For other regions, applicable shipping fees (if any) will be displayed at checkout before you confirm your order.
Delays & Uncontrollable Circumstances
While we work closely with our logistics partners to ensure timely delivery, certain situations may be beyond our control, including but not limited to:
- Temporary government restrictions or regulatory checks;
- Natural disasters, extreme weather, or other force majeure events;
- Unexpected disruptions within local courier networks.
In such cases, we will do our best to assist in resolving the issue with our suppliers and logistics partners. If you experience a significant delay, please contact us via our contact form or email: service@dropfig.com
